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When should I reach out if I don't receive my payment?

According to the partner terms and agreement, bookings from the previous month are deposited the following month. The day the payment hits your bank account or your mailbox will vary greatly depending on what day of the week the month ended on and if there were any banking holidays that could delay transfer or delivery.

If the payment is not received by the 14th day of the new month, please contact partners@tripshock.com for a status update.